Product Care & repair
Love your bag, and it’ll love you forever
To help preserve your bag over time, we recommend below easy steps to clean and condition your Allégorie bag, preferably every three months, or whenever needed.
Protect your Allégorie bag from prolonged exposure to intense light and heat (direct sunlight, in a window, on a radiator, etc.), which may alter its color.
If the leather comes into contact with water, wipe it immediately with a soft, dry cloth. This will prevent the formation of stains and blisters.
Some materials can leave permanent marks on our materials, such as ink (markers and pens) and oily products (makeup and lipstick). Repeated contact with raw or dark textiles may also lead to undesirable effects on your Allégorie bag, especially ones that are lighter in color.
Finally, in order to preserve the shape of your Allégorie bag, do not overload it or place irregularly shaped items, especially ones with sharp edges, inside.
Start with a damp cloth to gently rub away any spots, and wipe off any surface dirt and scuff marks. Then use a clean, soft cloth to apply a layer of colorless beeswax or coconut wax to moisturize the surface. Let the bag rest for 30 minutes in well-ventilated area and avoid direct heat.
For any fresh stain, we recommend use a soft cloth, damped with clean water then wrung well, to gently wipe off the stain.
Start with a damp cloth to gently rub away any spots, and wipe off any surface dirt and scuff marks. Then use a clean, soft cloth to apply a layer of colorless beeswax or coconut wax to moisturize the surface. Let the bag rest for 30 minutes in well-ventilated area and avoid direct heat.
For any fresh stain, we recommend use a soft cloth, damped with clean water then wrung well, to gently wipe off the stain.
We recommend using a natural colorless wax to keep pineapple leather hydrated.
For any fresh stain, we recommend use a soft cloth, damped with clean water and gentle detergent then wrung well, to gently wipe off the stain.
Care is highly recommended when the temperature is below 10 degrees in Celsius and 50 degrees in Fahrenheit, and/or when atmosphere is dry.
Set a blow dyer on low and apply gentle heat on Mango Leather product till the surface is slightly warm and soft. The surface SHOULD NOT be hot. Avoid holding the blow dryer too close to the material or high temperature as it may cause the surface to burn.
Once the surface is warm and soft, use a clean, soft cloth to apply a layer of colorless beeswax or coconut wax to moisturize the surface. Adopting the motion of gently tapping the cloth onto the surface. Avoid rubbing the cloth against the surface back and forth. Let the bag rest for 30 minutes in well-ventilated area and avoid direct heat.
For any fresh stain, we recommend using a soft cloth, damped with clean water and gentle detergent then wrung well, to gently wipe off the stain.
We offer a one-year warranty on your Allégorie bags. Within one year of purchase, we will take care of any quality-related issues that may happen with your Allégorie bag, for free.
Exclusions apply to Sample Sale items or other situations as noted at the point of sale.